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Technical Engineer


Malia Group


Zalka - Amaret Chalhoub



Phone Number

01 900100 Ext 107


Type of job

Technical Jobs

Job Requirements

Job Purpose: - Responsible for the Implementation and after sales support for all MaliaTec Business Digital Solutions (Queue Management, Digital Screens and Digital Signage...) - Perform duties in accordance with Malia Group policies and procedures. Duties & Responsibilities On Technical Support - Implement MaliaTec digital solutions related to software/hardware installations and related applications - Support all customers regarding technical questions and product features - Handle all technical repairs and upgrades for all products supported at the service center - Possess deep technical knowledge of all products features and specifications - Continually seek opportunities to increase client satisfaction and deepen client relationships - Identifies opportunities for solutions quality improvement and makes constructive suggestions for change - Build & maintain a distinguished relationship with customers’ key employees - Stay informed about the latest technology trends and directions On Reporting: - Keep Technical Manager proactively informed regarding products’ performance and other problems and opportunities - Submit to Technical Manager daily report on implementation or support status following visits or phone support Education: - TS/LT in Electronics/Information Technology or other related fields Experience: - Up to 2 years of experience in Implementation of Software Solutions

Number of vacancies